Business processing outsourcing (BPO) is the fastest growing industry in Philippines. The Philippines shoveled in offshore service generating revenues of $2.1 billion in the year 2006. There are a number of factors which make the Philippines one of the most sought after places for business processing and outsourcing. Call center agents in Philippines possess excellent IT skills. Attractive compensation contributes to the ‘relatively low’ attrition rate. Most of the call centers in Philippines operate 24/7. Proficiency in American English is another factor that has a significant impact on the growth of the BPO industry in the Philippines.