Drishti  is the leading provider of advanced Communications Solutions for Enterprises and Contact Centers. Our next-gen solutions facilitate high contact center productivity and customer satisfaction.

DACX Ameyo is an All-in-One Communication suite for enterprises and contact centers. It has advanced inbound, outbound and blended capabilities to cater to customer interaction management for Contact Centers and Enterprises. DACX Ameyo has top-of-the-line capabilities such as Predictive Dialer, IP-PBX, IVR (Interactive Voice Response), ACD (Automatic Call Distributor), Voice Logger, Unified Contact Messaging, CRM and Reporting. Features like Multiple Campaign Management, Robust Lead Management, Dynamic Queue Management,, Unified Messaging (Chat, E-mail, and SMS), Performance Management, Skill-Based Routing, Need-based routing, Multi-site routing, Call Compliance,  Dynamic Call Pacing, and  Centralized Management provide  powerful value proposition to call center customers in the form of easy scalability, ease-of-use, low Total Cost of Ownership (TCO) and ability to work seamlessly over TDM or VoIP.

DACX Ameyo (Expert)

DACX Ameyo (Expert) is an all-in-one Contact Center Software with hi-end capabilities for inbound, outbound and blended processes of large contact centers with over thousand seats. It is an ideal communications solution for next-generation contact centers that need advance functionalities.

Key Benefit

• Next-generation capabilities for inbound, outbound and blended campaigns
• Intelligent Routing algorithms for increased First-Contact Resolution rates and Superior Customer Interactions
• Open-software based architecture for seamless integration with existing systems and easy scalability allowing Easy Migration to the next level
• Real-time dialing configuration for  lower dropped and abandoned calls, and Optimum Productivity

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DACX Ameyo (Professional)

DACX Ameyo (Professional) is an all-in-one Contact Center software that gives you enhanced customer satisfaction levels, low cost per contact, high contact center uptime and high revenue per customer with efficient management of workforce, customers, processes and performance parameters.

Key Benefit

• Innovative technology for easy integration with existing applications, high uptime and faster development of customized applications.
• Advanced feature like Skill based routing, Dynamic Call Pacing, High AMD rates, Multiple Campaign Management, Call Compliance, lead management, Quality Monitoring, Reporting and Analytics.
• High Scalability without extra investment into telephony equipment and hardware.
• GUI based interface that simplifies call routing & treatment, reporting, recording and administration.

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DACX Ameyo (Standard)

DACX Ameyo (Standard) is all-in-one call center software with inbound, outbound and blended capabilities for native or domestic Call Centers, or SMEs to run voice processes such as customer support, telemarketing and sales, collections, technical support, marketing research, helpdesk and other processes. With such a comprehensive feature set, DACX Ameyo (Std.) scores over the competition and provides the best value for money.

Key Benefit

• Maximize First-Call resolution rates.
• Increase Sales closure with dynamic call pacing, busy tone recognition that empower your agents to engage more with prospects.
• Stick to compliance and increase the profitability of your leads with advanced exclusion.
• Improve productivity with comprehensive reports for agent productivity, campaigns, call details, call history and many more.
• Cost Efficient. No need for propriety hardware.
• GUI based interface that simplifies call routing & treatment, reporting, recording and administration.




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DACX Ameyo (Lite)

DACX Ameyo (Lite) is a basic call center software package comprising of the ACD, IVR, Outbound Dialer, Reporting, CRM, CTI for small call centers with less than 50 seats. It is an ideal solution to run voice only campaigns for inbound or outbound processes such as customer support, telemarketing, market research and helpdesk. Ameyo (Lite) is perfect for startup call centers that are looking for an all-in-one communications solution that can offer basic functionality at moderate prices.


Key Benefit


• Cost Effective
• Optimum Resource Utilization
• Easy Scalability




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